Service Portal Information

All service inquiries are logged and responded to within 24 hours. If your request is received at the end of a business day, it will be addressed in the next business day.

Weekends: For requests submitted Friday after 3:00 pm, your request will be addressed on the following Monday morning.

Long Weekends: A request submitted after 3:00 pm on the day prior to a long weekend will be addressed on the following business day.


Please log-in to submit a Service Request.

After Hours Emergencies

EFC Developments defines emergency requests ONLY as no waterpower, heat and/or breach of security.

In such circumstances, please call the after hour’s emergency line.

Matt (Calgary): 1-587-229-3398

James (Edmonton): 1-780-222-5213

Brainard (Fort McMurray): 1-780-714-7037

Terry Heinrich (Kelowna): 1-778-362-2806